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Privacy Policy

Last Updated: January 26, 2025

1. Introduction

Resume Glider ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered resume building service.

2. Information We Collect

2.1 Information You Provide

  • Account Information: Email address, password (encrypted)
  • Profile Data: Name, contact information, work experience, education, skills, projects
  • Resume Content: All information you input into resumes and cover letters
  • Payment Information: Processed securely through Stripe (we do not store credit card details)
  • API Keys: If you provide your own AI service API keys (stored encrypted)

2.2 Automatically Collected Information

  • Usage Data: Pages visited, features used, time spent on the Service
  • Device Information: Browser type, operating system, IP address
  • Cookies: Session data, preferences, authentication tokens
  • Analytics: Aggregated usage patterns and performance metrics

3. How We Use Your Information

We use the collected information for the following purposes:

  • Provide the Service: Create, store, and generate your resumes and cover letters
  • AI Processing: Send your content to AI services for generation and improvement
  • Account Management: Authenticate users, manage subscriptions, and provide support
  • Payment Processing: Process subscription payments through Stripe
  • Service Improvement: Analyze usage patterns to improve features and performance
  • Communication: Send service updates, security alerts, and support messages
  • Security: Detect and prevent fraud, abuse, and security incidents

4. Data Sharing and Disclosure

4.1 Third-Party Services

We share data with the following third-party services:

  • Supabase: Database and authentication (data stored in secure cloud infrastructure)
  • Stripe: Payment processing (subject to Stripe's Privacy Policy)
  • AI Providers: OpenAI, Anthropic, Google Gemini, DeepSeek (only when you use AI features)
  • Vercel: Hosting and deployment infrastructure

4.2 AI Service Data Processing

When you use AI-powered features, your resume content may be sent to:

  • OpenAI (ChatGPT, GPT-4)
  • Anthropic (Claude)
  • Google (Gemini)
  • DeepSeek

These services process your data according to their own privacy policies. We recommend reviewing their policies for more information on how they handle data.

4.3 Legal Requirements

We may disclose your information if required by law, court order, or government request, or to protect our rights, property, or safety.

5. Data Security

We implement industry-standard security measures to protect your data:

  • HTTPS/TLS encryption for all data in transit
  • Encrypted storage for sensitive data (passwords, API keys)
  • Secure authentication through Supabase
  • Regular security audits and updates
  • Access controls and monitoring

However, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Data Retention

We retain your data for as long as:

  • Your account is active
  • Needed to provide you with the Service
  • Required by law or for legitimate business purposes

When you delete your account, we permanently delete your personal data and resume content within 30 days, except for data we are required to retain by law.

7. Your Rights and Choices

You have the following rights regarding your data:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your account and data
  • Export: Download your resume data in PDF format
  • Opt-out: Unsubscribe from marketing emails (service emails are required)
  • API Keys: Delete your stored API keys at any time

To exercise these rights, contact us at support@resumeglider.com or use the settings in your account.

8. Cookies and Tracking

We use cookies and similar technologies for:

  • Essential Cookies: Required for authentication and core functionality
  • Preference Cookies: Remember your settings (theme, model selection)
  • Analytics Cookies: Understand how users interact with the Service

You can control cookies through your browser settings, but disabling essential cookies may affect Service functionality.

9. Children's Privacy

Resume Glider is not intended for users under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. International Data Transfers

Your data may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

11. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information we collect and how it's used
  • Right to delete personal information
  • Right to opt-out of the sale of personal information (we do not sell your data)
  • Right to non-discrimination for exercising your privacy rights

12. European Privacy Rights (GDPR)

If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including:

  • Right to access, rectify, and erase your data
  • Right to restrict or object to processing
  • Right to data portability
  • Right to withdraw consent
  • Right to lodge a complaint with a supervisory authority

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of the Service after changes are posted constitutes acceptance of the updated Privacy Policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: support@resumeglider.com

Data Protection Officer: privacy@resumeglider.com